Resource Communications Corporate News

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Resource In The News

Resource Communications Launches RPM Software for Agency Management

Campbell, CA - Resource Communication, a leading single point of contact provider of telecommunications services solutions, announced today that it has entered into an agreement with RPM Software, a respected telecom industry leader and provider of commission and channel management solutions.

"RPM's solid solutions to carrier payment reconciliation and commission payouts have brought tremendous value to our program. Resource is now in a great position for future growth and to further meet the needs of our sub-agents." Dana J. Topping, President and CEO of Resource Communications.

With this strategic and mutually favorable alliance, both companies are seeing distinct advantages for growth and enhanced service opportunities. "We have been very pleased with RPM and what their software and people have delivered to Resource," said Topping.

"Resource Communications is an excellent example of an organization that is focusing on the extra value that it can bring to its telecom customers and partners. Monitoring network capacity, managing procurement, resolving billing problems, and managing contracts are all part of Resource's value proposition that can and will be enhanced by RPM's process management capability. Actively managing partner relationships and compensation are also key aspects of how RPM fits into Resource's business processes." Bill Boyd, Vice-President RPM Software.

About RPM Software
RPM Software develops and delivers enterprise class commission and process management solutions for the telecommunications industry. Its product suite has been designed from the ground up to serve the commission and process management needs of today's telecom service providers, resellers, distributors, and agents. Please visit their website at www.rpmsoftware.com.

About Resource Communications
Resource Communications designs, procures and facilitates installation and use of communications services solutions, tailored to best meet customers' specific requirements and budgets. Resource Communications has developed a successful business model based on providing a "single point of contact" between the many providers of complex voice and data services, and a set of enterprise customers who themselves have a diverse set of constantly changing needs that are often dispersed across a wide geography of commercial and retail locations. Service includes active 24x7 monitoring of network management capacity, which enables the client company access to a reliable resource for network management, monitoring and problem resolution. Resource Communications' value proposition includes Active Contract Management, Active Service Management and Active Billing Resolution capabilities. The Active Contract and Service Management Systems provide customers with an interactive system that will monitor and measure actual contract and service fulfillment results versus planned contract and service requirements. Visit their website at www.restelcom.com.